SHIPPING & REFUNDS
Domestic Orders: We ask for 2-5 business days to carefully craft your product. (Not including weekends) Our domestic shipping also includes Puerto Rico. All our items will be shipped USPS First Class. Please note that once we drop off your package, we are not responsible for any delays the postal service may encounter.
International Orders: Outside of the U.S.
To make things simple we offer a flat fee of $15 per order, any order over $100 we will offer free international shipping. Shipping delivery time may vary depending on where you reside. Your package will usually arrive withing 2-3 weeks. Customers are responsible for all duties and taxes upon arrival. Please note that once we drop off your package, we are not responsible for any delays the postal service may encounter.
We craft our products as durable as possible with cords made to last, If by any chance the product does not meet your expectation, please feel free to contact us and we will gladly either craft a new one or modify the one you already have, we will work with you as best as we can. Considering the product was not worn or has any stains or damages.
Costumers will have a 14 day period to contact us via email with any concern or request. If costumer surpasses that 14 day period, they will be liable for return charges.